All FAQs

Find answers to all your questions about bajit here

Whether it's the VIP program, withdrawals, responsible gambling, or casino games — every question you might have about using bajit is answered clearly on this page.

We want to make your bajit experience as smooth and enjoyable as it should be. Below, the most frequently asked questions from our players are organized into four categories with straightforward answers. If you cannot find the answer to your question here, you can get direct help via our 24/7 live chat or email.

Frequently Asked Questions

Browse the categories below to find your question and get a detailed answer.

VIP Program

bajit's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Bronze members can earn up to 0.4% weekly cashback, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%. The more active you are, the higher the tier you can reach.

By continuing to play games and place bets regularly on bajit, you are automatically promoted to a higher VIP tier. As your overall account activity grows, you will have the opportunity to move from Bronze to Silver, then Gold, and finally the highest tier, Platinum. Contact our support team for the specific requirements.

At the end of each week, bajit adds cashback directly to your account balance based on your VIP tier. For example, Platinum members can receive up to 1.5%. Your account must be active during the relevant week to qualify for cashback. Check your profile section for details on amounts and dates.

VIP members enjoy higher weekly cashback rates along with priority customer support, early access to special promotional offers, and personalized assistance. Higher-tier members also get the opportunity to participate in bajit's special tournaments and exclusive events.

Your VIP tier can drop if you remain inactive for an extended period or fail to maintain the required activity level. That is why it is a good idea to play games or place bets on bajit regularly each week. The easiest way to check the requirements for your current tier is through live chat.

Responsible Gambling

Yes, bajit lets you set daily, weekly, or monthly deposit limits on your own account. This helps you keep your spending in check and play responsibly. If you want to change your limits, contact the support team and they will walk you through the process.

A cooling-off period means taking a break from your account for a set amount of time. With self-exclusion, you can decide to stay away from your account for a longer period. To activate either option, email [email protected] or request it via live chat — our team will assist you.

If you feel that gambling is having a negative impact on your life, talk to bajit's support team. You can also reach out to a trusted family member or seek advice from a professional mental health specialist. bajit always puts your well-being first and encourages a culture of responsible gambling.

bajit is only for people aged 21 and above. Age is verified during account registration and accounts belonging to minors are not approved. If someone provides false information about their age, their account may be cancelled.

Some warning signs include — repeatedly gambling to try to win back lost money, spending money meant for essential expenses on gambling, hiding your gambling from family or friends, and being unable to stop. If you notice these signs, let bajit's support team know — we are ready to help without judgment.

How to Withdraw

Withdrawals on bajit are generally processed within 30 minutes to 3 hours. In most cases they are completed within this window. Bank transfers may take a little longer due to the bank's own processing time. Once you submit your request, a confirmation message will be sent to your email.

The minimum withdrawal amount on bajit is ৳800. This applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Your account verification must be complete before you can withdraw via any method.

Yes, bajit processes withdrawals seven days a week, twenty-four hours a day. You can withdraw money on Fridays, Saturdays, or public holidays. Mobile banking methods like bKash, Nagad, and Upay deliver payments quickly even at night. The standard timeframe is 30 minutes to 3 hours.

If your withdrawal is pending, first make sure your account verification is complete and the payment details you provided are correct. If the issue persists, contact bajit via live chat directly or email [email protected]. As a general rule, if more than 3 hours have passed, you should notify the support team.

bKash, Nagad, Rocket, and Upay are the fastest withdrawal methods on bajit — money arrives on your mobile almost instantly. Bank transfer may take slightly longer but is a reliable option for larger amounts. The minimum withdrawal is ৳800 across all methods.

Casino & Table Games

Teen Patti is a popular South Asian card game where each player receives three cards and the best hand combination wins. Andar Bahar is even simpler — a table has two sides, "Andar" and "Bahar", and you guess which side the joker card will land on. Both games are available on bajit with a live dealer.

bajit's table games offer a range of tables at different levels, so there are suitable options for both new and experienced players. Low-limit tables are also available for those who want to start with smaller bets. The betting limits for a specific table are visible once you enter the relevant game lobby.

Yes, bajit's live casino is fully optimized for mobile browsers. On any Android or iOS smartphone with a good internet connection, you can play Teen Patti, Roulette, or Baccarat with a live dealer in HD-quality streaming. You can start playing directly from your browser without downloading a separate app.

In Roulette, a wheel spins and you place bets on which number the ball will land on. You can bet on a specific number, a color (red or black), odd or even, and several other options. If your guess is correct, you receive a payout. Both European and American variants are available on bajit.

Baccarat is a straightforward card game where you predict which of two sides — "Player" or "Banker" — will score closer to 9. A third option is a "Tie" bet. If the sum of the cards results in a two-digit number, only the last digit counts as the score. You can easily play live Baccarat on bajit using Bangladeshi currency.

bajit's live casino games are operated through various providers and the dealer language may vary by game. You can communicate in English or the provider's language using the game interface and chat feature. bajit's own customer support is fully available in Bengali — 24/7 via live chat.

Still have questions? We are here to help

bajit's support team is available in Bengali and English seven days a week, twenty-four hours a day. Get an instant response via live chat or send a detailed question by email.

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Bengali & English Support

To join the live chat, go to the bajit Login page and sign in to your account.