bajit's Privacy Policy

Introduction & Scope

bajit ("we", "us", or "the platform") operates a safe and trusted online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when you use our website, services, or mobile application, how that information is used, who it may be shared with, and what steps we take to protect your information.

By using this website or any bajit service, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

What Information We Collect

bajit collects only the information necessary to provide you with a safe, personalized, and high-quality service. The types of information we collect are as follows:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — only those aged 21 or above may open an account)
• Email address and mobile number
• Residential address
• Identity document information (national ID, passport, or similar documents — as part of the KYC process)
• Payment-related information, such as bKash, Nagad, Rocket, or Upay account numbers

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Pages visited and session duration
• Data collected through cookies and similar tracking technologies
• Login time and date

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus and promotion usage

Purpose of Data Use

bajit uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate gaming, betting, and payment services without interruption.
• Identity Verification (KYC): To confirm users are 21+ and to prevent fraud.
• Financial Security: To comply with anti-money laundering (AML) regulations.
• Communication: To keep you informed about your account, transactions, or policy changes.
• Customer Support: To resolve your complaints or queries quickly.
• Responsible Gaming: To help identify and prevent problematic gaming behavior.
• Service Improvement: To analyze user experience and improve the platform.

Data Sharing & Disclosure

We treat the privacy of your personal information with the highest importance. Information may be shared with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with trusted partners under active agreements for payment processing (such as financial institutions handling bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, cybersecurity, and fraud prevention services.

4.2 Legal Obligations

Information may need to be disclosed in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such cases, bajit always provides only the minimum information required.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be included. In such cases, we will notify users in advance.

4.4 With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information.

Data Security Measures

bajit applies industry-leading security measures to protect your personal information. Our security practices include:

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Firewall & Anti-Intrusion Systems: Multi-layered defenses to block unauthorized access.
• Regular Security Audits: Periodic security audits conducted by third-party specialists.
• Access Controls: Only authorized personnel have access to specific data.
• Two-Factor Authentication: A second layer of verification to protect your account.

Please note, however, that no transmission of information over the internet or electronic storage is completely secure. We make every effort, but cannot guarantee the absolute security of your information. It is your responsibility to keep your account password confidential.

Cookies & Tracking Technologies

The bajit website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Necessary for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the website is used and to improve services.
• Security Cookies: For fraud detection and account protection.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

Data Retention Period

bajit retains your personal information only for as long as it is necessary or legally required. For specific types of information:

• Account Information: For as long as the account is active and for the applicable legal period after closure.
• Transaction Records: For the period required under financial regulations.
• KYC Documents: In accordance with regulatory authority guidelines.
• Communication Records: For the relevant period for customer support purposes.
• Cookie Data: Depending on the type of cookie, typically from a few days up to one year.

Once the specified period has ended, we securely and permanently delete or anonymize the information.

Your Rights

You have the following rights regarding your personal information, which bajit respects:

8.1 Right of Access

You may request to view what information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Complain

If you believe we have misused your information, please contact us directly first. We are always committed to providing a quick and fair resolution to any issue.

Children's Privacy

bajit's services are intended only for those aged 21 or above. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process.

If we are informed or become aware that a minor has registered on our platform, we will immediately close that account and delete the collected information.

Third-Party Links & Services

The bajit platform may include content from game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming). These third-party services have their own privacy policies and we are not responsible for their data processing.

Payment service providers such as bKash, Nagad, Rocket, and Upay have their own terms and privacy policies. It is advisable to read their terms before using these platforms.

Policy Changes

bajit reserves the right to update or amend this Privacy Policy at any time. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to your registered email or posted on the platform.
• Continued use of the service after any changes will be taken as acceptance of the new policy.

Therefore, it is recommended that you visit this page regularly so that you are always aware of our current policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly:

• Email: [email protected]
• Live Chat: Available 24/7 on the bajit platform
• Language: Support is provided in Bengali and English

We always consider your privacy-related requests with due importance and make every effort to resolve them as quickly as possible.